A Love Letter.
To the scum that floats on the ebb and tide of the universe:
I like my new job. I was so excited. A relay operator for the deaf telephone service? How fulfilling! How rewarding!
And then, after a few days, I found out about you guys. I upturned your rock and found you wriggling, pale and fat, underneath it.
You are the people who phone from Ghana (pretending to be reverends or pastors or Sunday school teachers) and purchase merchandise-- with stolen credit card numbers-- from tiny businesses that are struggling to succeed. You are the people who do not answer questions and who do not ever give out real addresses or names or numbers. You are the people who dupe business owners into thousands of dollars of problems.
You are the punks in eighth grade who think it’s funny to use the service to crank call their friends and the schools they attend. The punks in high school who use the service to call and tell their friends to lick their nuts or fuck their moms—and we are bound by law to say whatever you type. It’s degrading, embarrassing, and so unnecessary to the operators and to the Deaf community.
You are the people from hotornot.com and other dating services that can’t afford your own phone lines, and use our service instead of downloading a damned messaging client. It’s just the same for you as it would be to IM the person directly. Or because you’re actually a man. Or because you want to dupe a lonely older man into buying merchandise for you somehow.
I would like to say, right here and now, that you guys are unbelievable.
Do you know how large the Deaf community is? How much they rely on this telephone service to communicate with their family and their loved ones? To get dates and times for movies, to find out about sick relatives, to pay bills, to book trips, to coordinate schedules, to call Mom from college and say hello? There was a wedding proposal in the cubicle behind me yesterday. There was a breakup not ten minutes ago. There is important stuff going on here.
And yet my tax dollars pay for you sleazy, thoughtless scumbags to abuse this. I spend seventy-five percent of my day catering to you people. Three out of four phone calls. I’m not even remotely exaggerating. Seventy five percent. At least. When I could be spending my time helping people solve problems with their loans, resolve fights, joke about their enemies, celebrate about new babies, tell each other they love each other.
You people really, truly, genuinely make me sick. I walk away from my job at the end of the day knowing I helped some people, but it makes me sad that there are more I can’t help because you tie up our lines. Because of you, many businesses will not accept relay calls anymore because they’ve been scammed. Because of you, the Deaf community is having problems accomplishing the things that they wish to and that they have a right to.
We can only guard against so many of you. We have a list of you, but you get new screen names and other I.P. addresses and dupe new people every day.
I can’t express my disgust or my dismay or my anger. You are what’s wrong with this world, to take good, real thing that helps people into something horrible and deceiving.
I hope you all get what you deserve.
Sincerely.
Me.
I like my new job. I was so excited. A relay operator for the deaf telephone service? How fulfilling! How rewarding!
And then, after a few days, I found out about you guys. I upturned your rock and found you wriggling, pale and fat, underneath it.
You are the people who phone from Ghana (pretending to be reverends or pastors or Sunday school teachers) and purchase merchandise-- with stolen credit card numbers-- from tiny businesses that are struggling to succeed. You are the people who do not answer questions and who do not ever give out real addresses or names or numbers. You are the people who dupe business owners into thousands of dollars of problems.
You are the punks in eighth grade who think it’s funny to use the service to crank call their friends and the schools they attend. The punks in high school who use the service to call and tell their friends to lick their nuts or fuck their moms—and we are bound by law to say whatever you type. It’s degrading, embarrassing, and so unnecessary to the operators and to the Deaf community.
You are the people from hotornot.com and other dating services that can’t afford your own phone lines, and use our service instead of downloading a damned messaging client. It’s just the same for you as it would be to IM the person directly. Or because you’re actually a man. Or because you want to dupe a lonely older man into buying merchandise for you somehow.
I would like to say, right here and now, that you guys are unbelievable.
Do you know how large the Deaf community is? How much they rely on this telephone service to communicate with their family and their loved ones? To get dates and times for movies, to find out about sick relatives, to pay bills, to book trips, to coordinate schedules, to call Mom from college and say hello? There was a wedding proposal in the cubicle behind me yesterday. There was a breakup not ten minutes ago. There is important stuff going on here.
And yet my tax dollars pay for you sleazy, thoughtless scumbags to abuse this. I spend seventy-five percent of my day catering to you people. Three out of four phone calls. I’m not even remotely exaggerating. Seventy five percent. At least. When I could be spending my time helping people solve problems with their loans, resolve fights, joke about their enemies, celebrate about new babies, tell each other they love each other.
You people really, truly, genuinely make me sick. I walk away from my job at the end of the day knowing I helped some people, but it makes me sad that there are more I can’t help because you tie up our lines. Because of you, many businesses will not accept relay calls anymore because they’ve been scammed. Because of you, the Deaf community is having problems accomplishing the things that they wish to and that they have a right to.
We can only guard against so many of you. We have a list of you, but you get new screen names and other I.P. addresses and dupe new people every day.
I can’t express my disgust or my dismay or my anger. You are what’s wrong with this world, to take good, real thing that helps people into something horrible and deceiving.
I hope you all get what you deserve.
Sincerely.
Me.
posted by Chelsey at 3:05 PM
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